Frequently Asked Questions

FAQs

How do we ensure the warranty of the products?

Please read the Certificate of Warranty in details carefully, to understand the ‘Terms and Conditions’ pertaining to the purchase of any particular LED model from Sanyo.

Can we buy the product directly from any retail outlet of Sanyo?

SANYO LED series can be purchased in India ONLY through amazon.com. The process of purchasing is the same as applies for other products in amazon.

How can the warranty be assured when buying online?

Every product of SANYO is tested for quality and the warranty card will be provided on the purchase of every or any model.

What if there is any defect in the TV upon delivery?

There will never be a case of damage pieces being delivered. The SANYO LED TV comes in the fragile category and utmost care is taken by Amazon in terms of packaging and delivery. However, if such a case arises, you can choose for replacement.

What about the service centers in India?

SANYO has nearly 450+ service centers in India. You can call the TOLL FREE number 1-800-419-5088 or browse the nearest ‘Service Center Locator’ at https://sanyoappliance.in/service-center-locator

What are the payment options to BUY Sanyo LED in amazon.com?

You can make payment through Credit Cards, Debit Cards and Internet Banking

What if the delivery facility is not available in the locality or place?

Amazon is constantly increasing its reach in India. Request you to please come back and check again.

How do I claim my warranty? Do I have to register online or go to a service center?

If there are any defects in the product, you can simply call the TOLL FREE number 1-800-419-5088 or service center for the details.

FAQs Sanyo Smart TVs

Does it supports Amazon Prime & hotstar Apps?

No, the apps supported are below:

Netflix
Youtube
Browser
Golive
Mirroring
Deezer
Daily Motion

Does it support USB Internet Dongle?

It connects to internet via wifi or Ethernet. If the dongle is creating a wifi zone (like reliance mifi device) then it will work

Which play store is there in this TV? Are these apps downloadable?

It has its own app store from where you can access multiple apps and games. These apps run on internet and are not downloadable.

Can I surf www.primevideos.com or any other video streaming site through the browser?

The T-browser on the Sanyo Smart TV supports basic surfing. It will not support video streaming. Alternatively you can use your android device to mirror video content on the TV.

Why is my T-browser slow in loading websites?

T-browser works by loading the entire page and then displaying. Thus it gives a sense of slow loading.

Normal mobile browser load elements on the page and display them as and when each element is loaded, it gives a feeling of fast loading.

Actually time to load the entire page on both devices is similar.

Why do I have to reconnect after using Wireless mirroring?

Wireless display creates its own wifi range, thus it will disconnect from your home wifi. After exiting the app please give your Smart TV few seconds to again automatically connect to your home wifi.

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